Midtown Manhattan, New York, NY 10018
(917) 720-8939

Customer Service Roles

This role will be responsible for providing support for all internal and external customers by using excellent, overall product detail knowledge, as well as communicating effectively with other members of our customer service, and operations teams. It is essential that candidates for the position have positive attitudes towards all customers and thrive in team environments.
  • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications
  • Customer service associates handle consumer inquiries and are responsible for troubleshooting
  • Attend product training classes and seminars
  • Customer service associates ensure proper product presentation
  • Inventory oversight
  • Participate in sales driving events to maximize sales
  • Interact with customers in a friendly and knowledgeable manner
  • Regular, dependable attendance and punctuality is required
  • High school diploma required.
  • Experience in a customer service or client relations is a plus.
  • Must be able to communicate with customers/employees to clarify issues and resolve conflicts.
  • Able to work individually and as part of a team.
  • Fluent in written and verbal English
  • Bilinguals welcome
  • Applicants must have work authorization within the United States

Let’s work together

Join our fast-growing and exciting team!


    We believe a company is only as good as the talent it attracts.

    At Snap Promotions we are incredibly fortunate to operate in an industry that has great growth opportunities. By providing the one thing that every company needs, customers, our business is recession-proof.

    Our Hiring Process

    We can help you with picking out the best people for your company.

    We receive your application along with your résumé.

    Preliminary Assessment

    We evaluate your résumé & proceed to contact you for a preliminary interview.

    Second Interview

    At this stage we explain to you more in-depth about the company vision and expansion plans.

    Final Interview

    Here is where our hiring managers make the hard decision of choosing the right candidate for the role.